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Analyst Reports

Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity. With a focus on objectivity, rigor and transparency, the Analyst Reports help brands take a wide view of the vendors available to them and then narrow down to an appropriate consideration set based on core competencies, strengths and industry expertise

If you are a vendor or provider interested in learning how Loyalty360’s Analyst Reports can help you reach new prospective clients, please contact Mark Johnson at markjohnson@loyalty360.org.

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Do you feel there is a lack of competitive benchmarks, technology metrics, objective technology assessments, or shared industry terminology that hinders your ability to effectively implement CX efforts?