Loyalty Management is a one of a kind, customer driven quarterly publication that focuses on loyalty, incentive/reward, and engagement marketing opportunities, insights, and responses. It is a "voice of the customer” focused forum for sharing ideas, concepts, and trends across all industries interested in reaching their ultimate customer relationship.
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Past Editions:
January 2009
April 2009
July 2009
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THE PULSE
As the economy rebounds, which factor do you think is the most important driver of employee engagement?