Customer Engagement is a TwoWay Street PODCAST

These days it seems the term “customer engagement” is becoming one of those terms that gets thrown around like insight, actionability and many others.  Customer engagement is something every company really wants. It’s like the Holy Grail that everyone pursues, but no one completely achieves their objective. Customer engagement is a critical element of loyalty, however companies are often “engaging” customers at the wrong time and in the wrong way.

 

READ THE ARTICLE HERE

 

 

 

Membership and Pricing

Videos and podcasts

Membership and Pricing