[Podcast] Loyalty Management Series: Why A New Organization For Customer Loyalty Is Required

In this podcast, we are joined by John Bartold of Epsilon as he discusses the journey towards customer-centricity. But the truth is there is no silver bullet to solving customer’s loyalty requirements in today’s always-on, digital-centric environment. What succeeding at a customer-first approach really comes down to, is the foundational elements of your organization.

 

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