One of the most recognized yogurt brands in the U.S., Chobani was founded in 2005 when Hamdi Ulukaya resurrected a food processing plant in New Berlin, New York that was scheduled to be closed by Kraft Foods. With a new yogurt master and several former Kraft employees, the brand hit store shelves in 2007 and continues to grow.
Chobani considers itself a lifestyle brand, so customer experience is vital to its success. That stretches all the way into the company’s plants where....