The Importance of Customer Loyalty [Infographic]

There’s no avoiding it — in order to have a successful business, you need to have loyal, repeat customers. They’re the ones who keep your lights on and doors open, and are most likely to advocate for your brand. In our current marketing landscape, customer loyalty is the new currency. That’s why it’s so important … Continued

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The Loyalty PULSE pulse
What is the most important way you differentiate your loyalty program from your competitors? The poll is closed.
Unique rewards
 
Ease of rewards use/redemption
 
Multiple technology touchpoints
 
Program flexibility
 
Exceptional customer service